Thank you for choosing our Virtual Assistant services. This Refund Policy explains the terms under which refunds may be issued for services purchased through our website.

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Service-Based Nature

All services provided are digital and service-based. Once work has started or service time has been allocated, refunds are generally non-refundable due to the time and resources committed.

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Eligible Refunds

Refunds may be considered in the following cases:

• The service has not yet started

• A duplicate or accidental payment was made

• We are unable to deliver the agreed service

All refund requests are reviewed on a case-by-case basis.

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Non-Refundable Situations

Refunds will not be issued if:

• The service has already started or been completed

• The client changes their mind after work has begun

• Delays are caused by missing information or lack of communication

• Services were delivered as agreed

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Subscription & Retainer Services

For monthly or recurring services:

• Future billing may be canceled at any time

• Payments already made are non-refundable

• Services continue until the end of the paid period

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Requesting a Refund

To request a refund, please contact us with your service and payment details:

📧 Email: contact@planetjavadiner.com

Refund requests must be submitted within 7 days of the payment date.

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Refund Processing

If approved, refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.

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Policy Updates

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.