At Planet Java Diner Virtual Assistant Services, we strive to provide professional, high-quality service. This Warranty Policy outlines the scope of our service guarantee and what you can expect.

---

Service Warranty

• We warrant that our Virtual Assistant services will be delivered with reasonable skill, care, and professionalism.

• Services will be provided in accordance with the specifications agreed upon at the time of purchase.

---

Scope of Warranty

• Our warranty covers errors or omissions in service delivery that are directly caused by our team.

• We do not guarantee outcomes beyond the scope of the agreed tasks, as results may depend on client-provided information, responsiveness, and other external factors.

---

Warranty Claims

• To request a correction under warranty, contact us within 7 days of service delivery:

📧 Email: contact@planetjavadiner.com

• Please include details of the service provided, the issue, and any relevant supporting information.

---

Resolution

• Verified warranty claims may result in corrections, rework, or additional support at no extra charge.

• We do not offer monetary refunds as part of this warranty; refunds are handled separately under our Refund Policy.

---

Exclusions

This warranty does not cover:

• Delays or issues caused by missing information or lack of client cooperation

• Client-side technical issues or external factors beyond our control

• Services already corrected under a previous warranty claim

---

Updates to Warranty Policy

We reserve the right to update this Warranty Policy at any time. Any changes will be posted on this page with an updated effective date.